Passenger says airline tried to force 19-month-old to wear mask but WestJet says concern was over older girl

WestJet flight cancelled after dispute over whether toddler should wear mask

WestJet says it cancelled a flight from Calgary to Toronto early Tuesday when tensions on board rapidly escalated after a family refused to obey a rule that all passengers over the age of two wear masks. 

Passenger Safwan Choudhry says airline staff were trying to force his 19-month-old daughter to wear a mask even though she isn’t required to at that age. But WestJet says it was his older, three-year-old daughter, who was of concern. 

A WestJet spokesperson confirmed that Flight 652 was cancelled, adding flight crew have access to a guest manifest that specifically states which guests are under age two, as they are booked as infants.

Choudhry said his family complied with regulations. His younger daughter was identified as an infant on her boarding pass, and his older daughter was wearing a mask. 

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But WestJet said the accounts from the crew and airline agents differ from Choudhry’s. 

“WestJet would like to clarify that there were two children, and we were not requiring the infant to wear a mask, but did require the other child, who is over age two, to wear one,” WestJet spokesperson Lauren Stewart said in an email.  Continue Reading at Source

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