A woman went viral on Facebook after she was captured complaining to service dog trainers about not being allowed to pet the animals, despite multiple signs on the dog’s vest asking that the dog not be touched. She has since become known as “Service Dog Sally.”

Meg Stoff, who originally shared the video, wrote that she had a “crazy experience” at a Pittsburgh mall on Dec. 19, where she was helping train dogs to become accustomed to public areas.

“People ask us all the time, so I just said, ‘no.’ All the dogs are working so it’s my go-to answer. And they walked away. No big deal, right?” she said. “This lady went out of her way to come back with her child and yell at us for saying ‘no.’ … And we should ‘have a sign or something.’”

In the video, “Service Dog Sally” can be seen holding her daughter and ranting at the owner of the training program. Dogs in vests with patches that say not to pet them are also featured.